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Terms of service

Terms of Service

Last Updated: April 5, 2026

Welcome to CozyMyTee. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Service”). By accessing or using our Service, including by placing an order through our website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Service.

1. About Us

CozyMyTee (“CozyMyTee,” “we,” “our,” or “us”) operates an online store offering made-to-order products.

Our store may be provided and supported through trusted third-party service providers, including Fourthwall, Inc. and its partners, who may assist with website operations, checkout, payment processing, printing, fulfillment, shipping, and related services.

For any questions about these Terms, please contact us at:

support@cozymytee.com

2. Eligibility

By using this Service, you represent that you are at least 18 years old, or that you are using the Service under the supervision and permission of a parent or legal guardian and are legally able to enter into a binding agreement.

You may not use the Service for any unlawful or unauthorized purpose.

3. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms.

You agree not to:

  • use the Service in violation of any applicable law or regulation
  • interfere with or disrupt the operation or security of the Service
  • attempt to gain unauthorized access to any part of the Service
  • use the Service to transmit harmful code, spam, or fraudulent content
  • copy, reproduce, distribute, modify, or exploit any part of the Service or its content without our prior written permission
  • use our products, branding, text, images, or designs in a way that infringes our rights or the rights of others

4. Products and Orders

We offer products for sale through our website. All product descriptions, images, availability, pricing, and other content are subject to change at any time without notice.

We make reasonable efforts to display products accurately, but we do not guarantee that product colors, sizing appearance, or other visual details will appear exactly the same on every screen or in every finished item.

Because our products are made to order, availability, production times, and fulfillment times may vary.

We reserve the right to refuse, limit, cancel, or modify any order at our discretion, including in cases involving suspected fraud, pricing errors, product availability issues, or violations of these Terms.

If we cancel an order after payment has been made, we will issue a refund to the original payment method where applicable.

5. Pricing and Payment

All prices displayed on the Service are listed in the currency shown at checkout unless otherwise stated.

By placing an order, you agree to pay the full amount shown at checkout, including any applicable shipping charges, taxes, duties, or other fees displayed before completing your purchase.

Payments are processed through third-party checkout and payment providers. We do not store your full payment card information ourselves.

If your payment is declined, reversed, or otherwise fails, your order may be delayed, canceled, or not processed.

We reserve the right to correct pricing errors, product descriptions, or other mistakes at any time, including after an order has been submitted. If this happens and it affects your order, we may contact you with options or cancel the order and issue a refund where appropriate.

6. Shipping and Delivery

Orders are shipped to the delivery address you provide at checkout. You are responsible for providing accurate shipping information.

Estimated production and shipping times may be shown on the Service or at checkout. These estimates are not guaranteed delivery dates and may be affected by carrier delays, customs processing, weather, high order volume, or other factors outside our control.

For international orders, you may be responsible for import duties, taxes, customs fees, or similar charges required by your country.

If an order cannot be shipped as promised or cannot be fulfilled, we may contact you regarding the delay, offer an updated timeline, or cancel the order and provide a refund where required.

7. Returns, Refunds, and Cancellations

Because our products are made to order, we generally do not accept returns, refunds, or exchanges for reasons such as buyer’s remorse, ordering the wrong size, or changing your mind.

However, if your order arrives damaged, defective, or misprinted, please contact us at support@cozymytee.com within 30 days of delivery and include clear photos of the issue and your order details.

If we determine that the item is defective or there was a fulfillment error, we may offer a replacement or refund at our discretion.

Order cancellations or changes may only be possible before production begins. Once an order has entered production, it may no longer be canceled or changed.

Your purchase is also subject to any additional Returns, Refunds, Shipping, or FAQ policies posted on our website.

8. Intellectual Property

All content on the Service, including but not limited to text, graphics, logos, product images, website design, branding, and other materials, is owned by or licensed to CozyMyTee and is protected by applicable intellectual property laws.

You may use the Service only for personal, non-commercial shopping use unless we expressly agree otherwise in writing.

Nothing in these Terms grants you any right, title, or interest in or to our intellectual property except for the limited right to use the Service in accordance with these Terms.

9. Third-Party Services

Our Service may rely on or contain links to third-party websites, services, payment providers, shipping carriers, social media platforms, and ecommerce infrastructure providers.

We are not responsible for the content, policies, availability, or practices of third-party services. Your use of those services may also be subject to their own terms and policies.

10. Disclaimer of Warranties

To the fullest extent permitted by law, the Service and all products, content, and materials made available through the Service are provided on an “as is” and “as available” basis.

We make no warranties, express or implied, regarding:

  • the uninterrupted or error-free operation of the Service
  • the accuracy or completeness of any content
  • the availability of any product
  • the suitability of any product for your specific needs
  • the absence of delays, interruptions, or technical issues

Nothing in these Terms excludes any rights that cannot be excluded under applicable consumer protection law.

11. Limitation of Liability

To the fullest extent permitted by law, CozyMyTee and its affiliates, service providers, partners, licensors, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, loss of business opportunity, or interruption of business, arising out of or related to your use of the Service or purchase of products through the Service.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Service or any order shall not exceed the amount you paid for the specific product giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by law.

12. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless CozyMyTee and its affiliates, partners, service providers, and contractors from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

  • your misuse of the Service
  • your violation of these Terms
  • your violation of any law or the rights of a third party
  • any content, information, or materials you submit through the Service, if applicable

13. Termination

We reserve the right to suspend, restrict, or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if necessary to protect the Service, our customers, or our business.

The sections of these Terms that by their nature should survive termination will continue to apply, including sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute-related matters.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, website, products, or legal obligations. When we do, we will update the “Last Updated” date at the top of this page.

By continuing to use the Service after updated Terms are posted, you agree to the revised Terms.

15. Privacy

Your use of the Service is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the operation of the Service and the rights of consumers under applicable law, without regard to conflict of law rules.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Contact Us

If you have any questions about these Terms, please contact us at:

CozyMyTee
Email: support@cozymytee.com